Case Study — Higher Ed / AI

Humanizing AI: a strategic brand and content approach

The Roux Institute had cutting-edge AI programs and a story nobody could hear. I repositioned the brand around human impact, built the content engine, and then proved it with a funnel that generated six figures from email alone.

Company
Northeastern University — The Roux Institute
Industry
Academia & Research
Headquarters
Portland, ME
Revenue
$2.3B (2024)
My Role
Marketing Manager, Executive Education
Engagement
2023 – 2025

Cutting-edge programs, invisible value

Despite offering cutting-edge AI and custom learning services, The Roux Institute struggled to communicate its value clearly. The brand wasn't well known, and neither was the value its partnerships and programs could bring to potential partners.

Marketing efforts were channel-specific and lacked a cohesive narrative tying together the Roux's innovation, impact, and warmth. They needed a modern, multi-touch strategy that converted interest into meetings and sales, and fast.

Marketing Campaign Development Funnel Architecture Email Automation Website Development Landing Page Development Video Production (Brand, Event, Evergreen) Photography (Brand, Event, Evergreen) AI Automation Stakeholder Alignment Vendor Management
Roux Institute brand content Roux Institute event photography

Strategy & Positioning

  • Repositioned the Roux from a sterile "tech institute" into a mission-driven partner, with a narrative centered on human impact through intelligent systems
  • Developed channel-specific, goal-driven roadmaps aligned with the Roux's core objectives
  • Created segmented offers and landing pages to personalize campaigns and increase conversions

Content & Storytelling

  • Produced high-impact video to humanize the brand, spotlighting leadership, learners, and partner success stories
  • Filmed and distributed partner event recaps showcasing subject matter expertise
  • Captured vibrant photo content used across social, web, and partner decks

Funnel & Automation

  • Built landing pages tailored to distinct verticals: AI solutions, custom learning, partnerships
  • Launched email campaigns synchronized with site content and lead-gen efforts
  • Sold a $275 enterprise AI workshop through email as the only channel: $100K+ in direct sales in 3 months
  • Designed evergreen assets supporting HR, Business Development, and Sales enablement
Bangor Savings Bank's AI Strategy: Insights from SVP Amber Heffner-Cosby — produced for The Roux Institute
$250,000 campaign production where Muyinza served as producer, managing a large cross-functional team and coordinating senior partners and departments.
Muyinza helped us see ourselves in a completely new light. He brought fresh ideas, a bold creative vision, and consistently pushed us beyond our comfort zone, which always led to great results.
Liz Kohler Managing Director of Strategy & Operations, The Roux Institute

Content that closes, not just impresses

$100K+
in direct custom learning sales — a $275 workshop sold through email alone, in 3 months
$2.2M
in research and custom learning services closed with help from strategic content assets
Evergreen
video and social assets now fueling recruiting, sales enablement, and lead nurturing across departments
Cross-campus
visibility and engagement growth through branded content collaboration
Roux Institute campaign work Roux Institute content production

Want a funnel that pays for the brand work?